UAE’s #1 Shop for Premium Dental Instruments

Our company is headquartered in Düsseldorf, Germany, a global hub for high-quality dental products and innovation. Being based in Germany allows us to source the best dental products directly from leading manufacturers in Germany, Switzerland, the USA, and Japan. This ensures that you receive premium, internationally recognized products that meet the highest standards of quality and reliability.

We offer a hassle-free15-day return policy! If you’re not satisfied with your purchase, you can return it within 15 days for a full refund or exchange. While return shipping costs are the responsibility of the customer, this policy ensures that you can shop with confidence, knowing that we stand behind the quality of our products.

We believe in complete transparency. Our prices are clearly displayed, and there are no hidden fees. While VAT is not included in the listed prices, this allows us to offer you the most competitive base prices. You’ll always know exactly what you’re paying for, and you can easily compare our prices with others to see the value we provide.

Please note the following two points:

1. International Transaction Fees: As our company is based in Germany, your bank or payment provider may apply transaction fees for currency conversion (AED to EUR). We recommend checking with your bank for any additional charges before completing your purchase.
2. Specialized Shipping: To ensure the quality and sterility of our dental tools, some orders require temperature-controlled transport. For these specific shipments, additional shipping costs may apply which are not displayed in the initial shopping cart calculation. If this is necessary for your order, we will always contact you for approval before processing and charging any additional fees.
3. A refund administration fee of 5.87% + €12 (converted to AED) and return shipping costs apply.
   
   

Shipping typically takes 2 to 3 weeks, ensuring that your products are carefully handled and delivered safely to your clinic.

Please note that for certain custom-made items, such as specific implant sizes, the process may take longer. These specialized products are sometimes manufactured on-demand by the original company to meet your exact specifications. In these cases, the total delivery time may extend up to 6 weeks to guarantee you receive an authentic, precision-made product.

For orders over 6000 AED, we offer free shipping, making it even more cost-effective for larger purchases. While shipping times may be slightly longer than some local suppliers, this process ensures you receive the highest quality tools directly from the source, without any compromise.

Yes! We value our customers and offer several ways to save:

• 100 AED discount for new customers.
• Loyalty Program: Earn 10% back on every order over 15,000 AED, which can be used on your next purchase. This rewards your loyalty and helps you save even more over time.
• Current Price Offers: We regularly update our prices to ensure you get the best deals on top-quality dental products.

Absolutely! We offer free country choice, meaning you can select products made in Germany, Japan, the USA, or Switzerland. This flexibility allows you to tailor your orders to your clinic’s specific needs and preferences, ensuring you get the best tools and materials for your practice.

We are committed to helping you save without compromising on quality. By sourcing directly from manufacturers and offering transparent pricing, we eliminate unnecessary markups. Additionally, our free shipping on orders over 6000 AED and loyalty program help you maximize your savings over time.

While local suppliers may offer faster shipping, we provide access to a global selection of premium dental products that may not be available locally. Our focus on quality, transparency, and customer satisfaction ensures that you receive the best value for your investment. Plus, our loyalty program and discounts make us a cost-effective choice in the long run.

Our customer support team is here to help! Whether you have questions about product selection, shipping, or returns, we’re just an email or phone call away. We’re committed to providing exceptional service to ensure your experience with us is seamless and satisfying.

We partner with leading manufacturers in Germany, Switzerland, the USA, and Japan—countries renowned for their high standards in dental technology and innovation. By sourcing directly from these manufacturers, we guarantee that you receive authentic, top-tier products that meet the highest international standards.